Thư trang trọng (Formal Letter)

Thư formal dùng khi viết cho: công ty, khách sạn, trường học, tổ chức. Ngôn ngữ lịch sự, trang trọng, không dùng từ viết tắt.

★★★ Dạng 1: Letter of Request (Thư yêu cầu) — Phổ biến nhất

Rất hay gặp trong đề thi. Có 2 loại: yêu cầu thông tin và yêu cầu hàng hóa/dịch vụ.

📝 Template — Letter of Request

Opening:

I am writing to ask for further information about…
I am writing because I am interested in…
With reference to your advertisement, I would like to enquire about…

Making requests:

I would be grateful if you could…
Could you please send me / provide me with…?
Would it be possible for you to…?

Second request (if needed):

I would also like to know / ask about…
Another matter I need information on is…

Closing:

I look forward to hearing from you at your earliest convenience.
Please do not hesitate to contact me if you need further information.

Ví dụ mở đầu:

“Dear Sir/Madam, I am writing to ask for further information about the English language course advertised on your website. I would be grateful if you could provide me with details about the course fees and the schedule. I would also like to know whether accommodation is available for students from other cities. I look forward to hearing from you at your earliest convenience. Yours faithfully, [Your name]”

★★★ Dạng 2: Letter of Complaint (Thư khiếu nại) — Rất phổ biến

Rất hay gặp trong đề thi.

📝 Template — Letter of Complaint

Opening:

I am writing to complain about…
I am writing to express my dissatisfaction with…

Describing the problem (dùng quá khứ đơn):

On [date], I purchased / visited / received…
However, I was disappointed to find that…
The problem is that…

Requesting action:

I would appreciate it if you could…
I must ask you to either replace… or refund…
I demand that you refund my money immediately.

Warning (optional):

If I do not hear from you within [time], I will have to take further action.

Closing:

I look forward to your prompt response.

★★ Dạng 3: Letter of Giving Information (Thư cung cấp thông tin)

📝 Template — Letter of Giving Information

Opening — Báo tin tốt:

I am writing to inform you that… / I feel delighted to inform you…

Opening — Báo tin xấu:

We regret to inform you that…

Opening — Phản hồi:

I am writing in response to your letter requesting information about…

Giving information:

Firstly, I would like to inform you that…
I would also like to let you know that…
You might also find it useful to know that…

Closing:

I hope that I have answered all of your questions.
Please do not hesitate to contact me if you need further assistance.

▶ 🔼 Nâng cao — 3 dạng thư formal ít gặp hơn (★)

★ Dạng 4: Letter of Giving Opinion (Thư đưa ra ý kiến/lời khuyên)

Opening:

I am writing in response to your letter asking for advice about…

Giving advice:

I strongly recommend that you…
I would advise you to…
May I suggest that…?

Closing:

I hope that these suggestions will be of some help.
Please do not hesitate to contact me should you have any problems.

★ Dạng 5: Letter of Apology (Thư xin lỗi)

Opening:

I am writing to apologise for… / I must apologize for…
I am extremely sorry for…

Explanation:

This was due to… / This happened because…

Offering solution:

I am pleased to inform you that we are prepared to replace…

Closing:

Please accept our apologies for…

★ Dạng 6: Letter of Application (Thư xin việc/xin học bổng)

Opening:

I am writing to apply for the position of… advertised in…

Qualifications:

I feel that my qualifications match your requirements…
I have [X] years of experience in…

Closing:

I am available for an interview at your convenience.